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Recent Customer Reviews (12)
C kitchener
Not worth itAbsolutely criminal the way they do business. Was told 6-8 weeks and waited. After 10 weeks I contacted them and was told they would look into it and get back to me. A WEEK later no response. I reached out again and was told they were waiting for a response from Duraflex. This was a lie. One more WEEK still no response reached out again. This time was told they were going to speak to the boss and find out. (This is a one man operation. I was speaking to the boss the whole time) No response AGAIN. I asked one last time and was told that Duraflex was no longer updating him on status so no idea when my part would come. After over 5 months I asked for a refund and was told that i would not get a refund period. No chance. They stopped replying completely to my emails. No response ever after numerous attempts to contact. They do not have a phone number to contact. Finally I reported them to PayPal for fraud. Once contacted by PayPal the vendor has 30 days to respond to complaint. Irace ignored them also. After over half a year I finally got my refund. Was a nightmare from start to finish. I have seen countless reviews from people with identical experiences.Do NOT do business with Irace from Brockville Ont ever!!!!! Worst company I have ever had the misfortune to deal with. Unprofessional thief with no morals. Beware!
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Sabrina Zimmermann
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Larry Wagner
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Frank Pabst
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Steve Brendle
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Kallie Caruthers
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Carol Smoot
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Bruno Legault
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Louis Miller
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Matthew Paiz
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